FAQs

 

First class // It’s your first time here!? Welcome! We’re so glad you’re coming to sweat on the Xformer with us. 

You’ll find parking information below, then you can make your way up to the studio. We’re located at 109 Second Street SE, on the third floor, above Jack Browns. Head into the gate - like you’re going to Jack Browns, but stay straight - then enter the door and take the stairs up to the third floor where we’ll be waiting to meet you.

Arrive 5 -10 minutes early to meet your Instructor and get to know the machine and studio. You'll get an introduction to the Xformer and rundown on the workout. Please share with your Instructor any injuries or limitations you have, then get ready to sweat!

Our intro offer to you is $15 for your first class.

Parking //

Your best bet is to park in the Water Street Garage. The first hour is free, and 90 minutes total will cost $1. Parking is free on Sunday mornings before noon.  

The West 2nd Surface lot (the lot formerly known as “the metered lot”) is paid between 8 am and 6 pm, Monday - Saturday. *translation- free parking before 8am and after 6pm. The cost is $1 per hour for paid times. You have to pay at the kiosk in advance, so budget your time accordingly.

If you’re looking for free street parking, check:

  • 2nd St. SE between our studio and Monticello (toward the IX building)

  • Garrett St. 

  • South Street West

  • Monticello Ave.

  • on the other side of the walking mall: Market St. and W Jeferson 

What to wear //

Dress in your favorite workout clothes; that’s it. Grippy socks are required for now, but we will re-evaulate this policy regularly.  We have some you can purchase; don’t knock ‘em till you try ‘em. 

Amenities //

We’ve got em! You can find a shower, bathroom, hair dryer, towels, and water purifier in the studio. If you’re looking for snacks and fun merch, you’ll find that here too. We’ll always have waters, bars, tanks/tees, grippy socks, and other goodies for you to purchase.

Late Cancels & No Shows //

Clients must cancel at least 12 hours prior to their class. If you do not offer sufficient notice, the session will be considered a late cancel and you will be charged accordingly. Class packs/drop in lose the class.  Memberships charged $10.

If you do not show up for a scheduled class, you will be charged the no-show fee and/or lose the class in your package.  There is no exception for illness; you should contact the studio to cancel. The no-show fee is $15.

Waitlist //

If you sign up to our waitlist - that’s a commitment to that class. If you get in to a class off of the waitlist, you are subject to the same cancellation and no-show policies outlined above.